Welcome to the DAISI 2.0 User Guide. Click on a Topic Area on the right side or use the Search feature (located below the Topic Area) to get started.


Contact Information

Technical questions or difficulties with the system should be referred to:

CAIT Helpdesk
Email: daisisupport@cait.org
Phone: (866) 250-5494
Hours of Operation: Monday-Friday: 8am–5pm


General and policy-related questions about the system should be referred to your Regional Support Specialist*:

Ben Greer, ben.greer@illinois.gov, (312) 814-8977
James Flaherty, james.flaherty@illinois.gov, (312) 814-5950
Nelson Aguiar, nelson.aguiar@illinois.gov, (217) 785-0213

*To find out which Regional Support Specialist your program is assigned to, visit the ICCB website.

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